At SenYan Trading, we are committed to providing you with the best shopping experience, and part of that is ensuring that your products arrive quickly, safely, and without hassle. Our shipping policy outlines the details of how we handle the delivery of your orders. We want to make sure you understand everything about our shipping process.

1. Free Worldwide Shipping
We offer free shipping on all orders worldwide. No matter where you are located, you’ll enjoy free shipping on any item in our store. We believe in delivering high-quality products with zero shipping costs to you!

2. Shipping Methods
Air Shipping (Priority): For faster delivery, we prioritize air shipping. Air shipping is available for most locations and typically ensures your order arrives in 7-15 business days. This is our recommended shipping method for those who need their items quickly.

Sea Shipping (Economy): In cases where air shipping is unavailable or impractical, we will ship your order via sea freight. While sea shipping may take longer, typically between 15-30 business days, we ensure that all packages are securely packed to prevent damage.

3. Delivery Times
Air Shipping: For air shipping, you can expect your order to arrive within 7-15 business days from the dispatch date.
Sea Shipping: For sea freight, delivery times may vary based on the destination, but orders typically arrive within 15-30 business days.
Please note that delivery times may be affected by customs delays, shipping route issues, or factors outside our control. Rest assured, we will always provide you with tracking information so you can follow the status of your order.

4. Customs Duties and Taxes
While we offer free shipping, customs duties and taxes are the responsibility of the customer. Depending on your country’s import regulations, you may be required to pay duties or taxes upon arrival.

We advise customers to check with their local customs office for more information regarding any additional fees that may apply.

5. Order Processing Time
Orders are processed within 1-2 business days after receiving confirmation of payment. Once your order is shipped, we will send you a tracking number so you can monitor the progress of your delivery. Please allow extra time during peak seasons or holidays, as shipping carriers may experience delays.

6. Tracking Your Order
After your order has been dispatched, we will provide you with a tracking number. You can use this tracking number to check the status of your shipment on the carrier’s website.

7. Shipping Restrictions
Remote Areas: Some remote locations may not be accessible via standard shipping carriers. If your location is affected, we will notify you about alternative shipping methods or extended delivery times.

Product Restrictions: Certain items may be subject to specific shipping restrictions or require special handling, particularly fragile or perishable goods. We will contact you if any shipping restrictions apply to your order.

8. Shipping to Multiple Addresses
At this time, we are unable to offer the ability to ship to multiple addresses per order. If you would like items sent to different addresses, please place separate orders for each.

9. Lost or Damaged Items
While we take every precaution to ensure your products are well-packed and shipped securely, if an item is lost or damaged in transit, please contact our customer service team immediately at info@senyantrading.com. We will work with the shipping carrier to resolve the issue and provide a replacement or refund, depending on the circumstances.

10. Contact Us
If you have any questions or concerns about your shipment, or if you need help tracking your order, please do not hesitate to get in touch with our customer service team:

Email: info@senyantrading.com
Live Chat: Available during business hours on our website
Our goal is to provide a seamless shipping experience for our customers. Thank you for choosing SenYan Trading!